Decisions on Demand Helpdesk

To add a new action to a policy in a separate decision table, please see this article: How do I add a new Decision Table?

You can also add a new action to an existing table. 

For example, to add an Update Object action:

• Edit the business policy configuration
• Open the configuration editor
  
• Select the desired table and click Add Section under Columns in use
  
• Select the desired action
  Note that for the Assign Owner action only one instance is allowed per table
• Edit the configuration for the new action
  You can:
  • Edit the section label
  • Add action columns
    See this article for details: How do I add an action column to a Decision Table?
  • Add global action parameters
    See details here: How do I add a global action parameter? 

• Save the configuration
• Edit the rules to use your new action